Privacy Policy
Privacy Policy
This Privacy Policy applies to the services of Novae Rose, (address available upon request). You can reach us at info@novaerose.co.uk.
We respect the privacy of our customers and ensure that the personal information you provide is treated confidentially and with care.
Information We Collect
We collect personal data that you provide to us when placing an order, creating an account, or interacting with our website, such as:
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Full name
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Address details
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Email address
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Phone number
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Payment information
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IP address and device data
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Activities and interactions on our website
How We Use Your Information
Your personal data is processed for the following purposes:
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To process and deliver your orders
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To provide customer service and support
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To send updates, newsletters, or relevant information about your orders or our products
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To analyse and improve our website, services, and marketing performance
Sharing Your Information
We only share your information with third parties when necessary to provide our services (for example, with payment providers, shipping partners, or IT service providers), or when required by law. All third parties we work with are required to handle your data securely and in accordance with applicable data protection laws.
Data Retention
Your personal data will not be stored longer than necessary for the purposes for which it was collected, or as required by law.
Cookies
Our website uses cookies to enhance functionality, analyse visitor behaviour, and support marketing activities. You can adjust your cookie preferences through your browser settings at any time.
Your Rights
You have the right to access, correct, or delete your personal data. You may also object to the processing of your data or request data portability. To exercise these rights, please contact us at info@novaerose.co.uk.
Contact
For questions or concerns about this Privacy Policy, please contact us at:
Company name: Novae Rose
Address: (Available upon request)
Email: info@novaerose.co.uk