Payment Policy

Payment Policy

At NOVAE ROSE, we offer a variety of secure payment methods. Please note that available payment options may vary depending on your country. Customers are responsible for checking which payment methods are available to them at checkout.

Examples of available payment methods include:

  • Credit or Debit Card (Visa, Mastercard)

  • PayPal

  • Klarna

  • Apple Pay

  • Google Pay

Payment Security
All payments are processed through a secure SSL-encrypted connection. Your payment details are never stored on our servers and are handled only by trusted third-party payment providers.

Payment Processing
Orders are processed once payment has been successfully completed. If a payment is declined or incomplete, the order will not be fulfilled.

Refunds
If you are eligible for a refund (for example, after an approved return), the amount will be refunded within 14 days of receiving and inspecting the returned item. Refunds are issued using the same payment method used for the original transaction.

Contact
For any questions or concerns regarding payments, please contact us at info@novaerose.co.uk.

Free premium shipping

Always free shipping with Track & Trace with Royal Mail

Customer service

Always available within 24 hours response

100% Return Guarantee

Easy returns within 30 days

Secure payment

Pay Securely And Quickly With Your Credit Card, Google pay, Apple pay, Shop pay and Paypal